Terms and Conditions for Zenzto.com
Effective Date: 03.02.2025
1. Introduction
Welcome to Zenzto.com. These Terms and Conditions govern your access to and use of the website and its services. By using our platform, you agree to be bound by these terms. If you do not agree, please discontinue using the Service immediately.
2. Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and protect your personal data. By using Zenzto.com, you consent to the data practices described in our Privacy Policy.
3. About Zenzto.com
Zenzto.com is an independent online marketplace that facilitates the buying and selling of social media accounts. We act as a platform provider, offering escrow services to ensure secure transactions, but we do not own, buy, or sell digital assets on behalf of users.
By using Zenzto.com, you acknowledge and agree that:
- Zenzto.com is not an auctioneer or a direct seller of digital assets.
- Zenzto.com does not guarantee the completion of transactions between buyers and sellers.
- Zenzto.com does not verify the accuracy of information provided by users, though we encourage verification processes.
- Zenzto.com is not a party to agreements between buyers and sellers and holds no liability for any disputes arising from transactions.
- All negotiations occur directly between buyers and sellers through the platform.
4. Acceptable Use Policy
Users must not:
- Engage in fraudulent, illegal, or deceptive practices on the platform.
- Use the platform for activities related to hacking, phishing, malware distribution, or cybercrime.
- Submit false, misleading, or inaccurate information.
- Violate any third-party intellectual property rights.
- Overload the platform with excessive automated actions or spam.
- Attempt to bypass escrow services to engage in off-platform transactions.
5. User Accounts
- Users must provide accurate, current, and verifiable information when creating an account.
- Users are solely responsible for maintaining the security of their login credentials.
- Any unauthorized use of an account must be reported to Zenzto.com immediately.
- Zenzto.com reserves the right to suspend or terminate accounts engaged in suspicious or fraudulent activities.
6. Listing Rules
Users must not:
- List digital assets they do not own or intend to sell.
- Provide inaccurate details about an account’s performance, followers, or revenue.
- Post listings that contain unauthorized contact details or attempts to circumvent the platform.
- Violate copyright or intellectual property laws when listing assets.
7. Escrow Service & Secure Transactions
Zenzto.com provides an Escrow Service to protect both buyers and sellers during transactions.
7.1 How Escrow Works
- Buyer Initiates Purchase: When a buyer selects an account, they deposit funds into the escrow system.
- Seller Transfers Account: The seller provides full access credentials and ownership transfer.
- Buyer Verifies Transfer: The buyer confirms that they have successfully received and secured the account.
- Funds Released to Seller: Once the buyer confirms, the escrow system releases the payment to the seller.
7.2 Escrow Benefits
- ✅ Fraud Protection: Funds are only released after the buyer verifies ownership transfer.
- ✅ Transaction Tracking: All steps of the transaction are logged for security.
- ✅ Seller Guarantee: Sellers receive payment once buyers confirm the successful transfer.
- ✅ Dispute Resolution: If there is an issue, Zenzto.com mediates and holds funds until resolved.
7.3 Escrow Fees
- The escrow service fee is payable by the buyer and is calculated as 7% of the transaction amount (minimum $3 per transaction).
- Additional fees may apply depending on the chosen payment method.
- Zenzto.com reserves the right to adjust escrow fees as necessary.
8. Cancellations & Refunds
- If a transaction is canceled before the account transfer, funds will be refunded to the buyer minus applicable escrow fees.
- Refunds are processed within 7-14 business days.
- If a dispute arises, the transaction remains in escrow until the matter is resolved.
- If a seller fails to transfer the account, the buyer is entitled to a full refund.
9. Security & Liability
- Zenzto.com implements SSL encryption, secure authentication, and data protection measures.
- We do not guarantee the future performance of any purchased account.
- Zenzto.com is not responsible for losses due to account recoveries or violations of platform policies.
10. Intellectual Property
All original content, features, and services on Zenzto.com remain the exclusive property of Zenzto.com and its licensors. Users must not copy, distribute, or misuse any proprietary content.
11. Changes to These Terms
Zenzto.com reserves the right to modify these Terms at any time. Continued use of the platform constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions, contact us at:
- Email: admin@zenzto.com